Privacy Policy

As you visit our site, request more information, and process your application, you will be required to provide certain pieces of information about yourself, your contact details and other personal details required to organise your trip.


With this in mind, it is important you know that your information remains secure and protected and that you know how this information will be used.


This privacy policy sets out how Kaya Responsible Travel (Kaya) uses any information that you provide us when you use this website, with Kaya’s commitment to ensuring that your privacy is protected.


By providing information to Kaya you indicate that you agree to the collection and use of your personal information by Kaya as outlines in this policy.

 

What information is collected?

In order to respond to any enquiries you will be asked for contact details such as an email adress, home address or telephone number. To ensure that any phone calls are made during your daytime hours we may also request your location and timezone.


If you chose to sign up to any of our programs we will also require further information to help us shape your trip. This information will include your travel details, health information, personal preferences and a CV/resume or background on your skills and interests.


Payments are made directly into our bank by yourself or through our online Paypal system and so no financial information is taken by Kaya.


What we do with the information we gather.

Kaya does not sell, rent, trade or share any information gathered with any other companies or third parties who are not directly involved in the delivery of your programme.


This information is used only internally by Kaya administrators and administrators of any Kaya partners in the locations to which you sign up in order to understand your needs and provide you with a better service, and in particular for the following:


  • Internal record keeping. 
  • Improving our products and services. 
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.  An opt-out button is provided in all such communication.
  • From time to time, we may also use your information to contact you for research purposes. We may contact you by email, phone, fax or mail.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place efficient physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to : Kaya Responsible Travel, The Arches, North Campus Incubator, Sackville St, Manchester, M60 1QD, or info@kayavolunteer.com. Alternatively you may phone us on 0161 870 6212.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


Changes to the policy

Kaya may change this policy from time to time by updating this page. You should continue to check this page to ensure that you are happy with any changes. This policy is effective from January 2012.